Tom McCrum

Independent HR & Operations Consultant

Designed end-to-end HR and operations systems for a 45+ person seafood distributor, including 17 HR SOPs, a three-layer documentation architecture, and Odoo ERP configuration design. Built five internal apps on Lovable.dev with Supabase backends to enforce operational controls.

HR System DesignHR SOP DevelopmentGovernanceOdoo ERPData MigrationArchitectural DocumentationLovable.DevSupabaseApp DevelopmentCambodian Labour Law

Independent HR Systems R&D — HR Architect Framework

Developed an integrated HR operating model connecting governance, operations, performance, workforce planning and decision support. Created functional requirements for ERP/HRIS configuration and prototyped HR tools including analytics dashboards and structured interview frameworks.

HR ArchitectureHR Operating ModelHRIS ConfigurationProcess MappingAccess ControlReport LogicAnalytics DashboardsInterview Frameworks

Associate Director — Human Resources / Talent Acquisition

KPMG

Senior HR leader supporting 2,400+ employees across Thailand, Myanmar and Laos, with responsibility spanning talent acquisition, HR operations, performance, reward and workforce strategy. Built the HR foundation for KPMG's Myanmar expansion from 4 to 90 employees and co-led localisation of the global performance management platform.

Talent AcquisitionHR OperationsPerformance ManagementTotal Rewards StrategyWorkforce PlanningEmployee RelationsPeople AnalyticsCompensation BenchmarkingATSCandidate DatabaseJob Board

Senior Consultant — Finance & Banking

Led search mandates for global investment banks in Tokyo and was recognised as top-performing new consultant in 2007. Developed long-term advisory relationships with senior finance professionals across the market.

Executive SearchInvestment BankingClient AdvisoryMarket IntelligenceCompensation Mapping

Manager / Trainer

Managed branch operations, performance management, scheduling and reporting. Led multicultural teams and training initiatives, and was promoted from instructor to management role.

Branch OperationsPerformance ManagementSchedulingReportingTeam LeadershipTraining