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Revenue Cycle Manager
Strategic finance leader with 15+ years in AR, credit and collections, driving cash flow, team performance, process improvement and DSO reduction.
CanadaRevenue Cycle Manager at Cogir Senior Living
Led the Revenue Cycle Department and a team of four, overseeing billing, collections, and revenue-cycle processes. Developed and standardized SOPs, training materials, and processes across multiple sites while partnering with Finance and Operations to resolve issues, improve consistency, and strengthen overall revenue-cycle performance.
Managed affiliate transaction monitoring and reconciliations, validating financial records against supporting documentation and investigating discrepancies. Monthly reporting and transaction entries while following established policies, SOPs, confidentiality req, SOX controls. Applied strong analytical skills and attention to detail to maintain accurate, compliant financial information.
Led a four-person AR team managing portfolios exceeding $25M. Oversaw collections, customer accounts, disputes, and cash application while driving process improvements and strengthening collection strategies. Successfully reduced past-due balances by $1.1M and decreased disputes by 35%, improving cash flow and operational efficiency.
Led a team of 13 collectors while managing AR performance, collections, reporting, and process improvement. Increased team productivity by 25% and significantly improved automation, increasing automated processing from 20% to 80%. Focused on developing employees, improving workflows, and strengthening collection performance.
Progressed through multiple leadership roles, managing teams of up to 15 across collections, cash application, reconciliation, and international projects. Led process improvements, customer negotiations, and AR initiatives that reduced DSO from 58 to 55 days and decreased past-due balances from $1.5M to $600K.
Profile sourced from Himalayas.