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Information Associate
DevOps-certified Infrastructure Engineer automating cloud-native operations with data-driven monitoring.
EthiopiaInformation Associate at UNICEF Tigray Field Office
Ensured uninterrupted ICT operations by monitoring networks, troubleshooting connectivity issues, and resolving end-user hardware/software problems. Automated internal workflows with PowerFx to cut manual work by 40% and upgraded SharePoint into a collaborative operations environment to improve decision-making and adoption.
ICT SupportNetwork MonitoringTroubleshootingBusiness ContinuityPowerFx
Provided ICT support for UN partners by troubleshooting connectivity, maintaining network and systems, and stabilizing office network services during conflict conditions. Expanded network capacity during a Level 3 emergency and repurposed access points to build a Wireless Intrusion Prevention Tool to improve security and availability.
Network TroubleshootingIncident ResponseVendor coordination
Administered SUSE Linux and Windows servers, managing installs, upgrades, backups, and performance tuning for enterprise operations. Built Power BI dashboards from data in 1,000+ SQL tables to automate reporting and improve operational decision-making, and supported virtualization via VMware and Nutanix.
SUSEWindows Server AdministrationVMWareNutanixPower BIBackupReport AutomationPerformance Optimization
Maintained and optimized enterprise network infrastructure, standardizing identity and access with Active Directory and Group Policy. Led organization-wide migration to Office 365, improved Wi-Fi load balancing and stability, and supported endpoint security deployment (Kaspersky) to reduce security incidents.
Active DirectoryGroup PolicyOffice 365 MigrationLoad BalancingKasperskyNetwork Troubleshooting
Pursuing an MSc in Data Science at the University of East London (2024–2026), to integrate advanced analytics into infrastructure monitoring and performance tuning.
Pursuing an MSc in Data Science at the University of East London (2024–2026), to integrate advanced analytics into infrastructure monitoring and performance tuning.
Completed a post-graduate program in DevOps at Purdue University, finalized in April 2025.
Completed a post-graduate program in DevOps at Purdue University, finalized in April 2025.
Completed a BSc in Computer Science at Mekelle University in 2015.
Completed a BSc in Computer Science at Mekelle University in 2015.