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Tamarapreye User
Open to opportunitiesCustomer Sales Representative
Customer-focused support professional with CRM experience, empathy, and remote operations strength.
NigeriaCustomer Sales Representative at Phoenix Lead Co.
About
I’m a customer-focused professional with over three years of experience in customer service, remote operations, and CRM-based support. I handle customer inquiries with empathy and clear communication, ensuring positive client experiences in fast-paced digital environments.
In my current role as a Customer Sales Representative (Remote) at Phoenix Lead Co., I assist clients with credit consultation and personal finance solutions. I use CRM tools to manage customer interactions, update records, track progress efficiently, and consistently meet or exceed daily performance goals while maintaining professionalism.
Before that, I worked as a Customer Service Representative (Remote) at Soundmac.co, managing chat and email communications, resolving issues promptly, and escalating complex cases. I also bring administrative and coordination experience from Sanction Hub Ltd and volunteer work as a Communications Officer with the National Ijaw Society, supporting digital outreach and awareness campaigns.
Experience
Customer Sales Representative
Handled inbound and outbound calls to support clients with credit consultation and personal finance solutions. Used CRM tools to manage interactions, update records, and track progress while maintaining empathy and professionalism to meet daily performance goals.
Outbound CallingCustomer SalesCredit ConsultationPersonal FinanceCRM ManagementCustomer RetentionProfessional communicationTime Management
Customer Service Representative
Managed customer communications via chat and email, providing prompt resolutions and escalating complex issues when needed. Supported streamlining communication processes to improve the overall client experience while upholding service standards.
Email SupportCustomer ServiceEscalation Handling
Education
Delta State University
Earned a B.Sc. in History and International Studies at Delta State University between 2019 and 2025.
Earned a B.Sc. in History and International Studies at Delta State University between 2019 and 2025.
Tuomo Grammar School
Completed SSCE at Tuomo Grammar School between 2013 and 2018.
Completed SSCE at Tuomo Grammar School between 2013 and 2018.