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Order Management Coordinator
Order Management Coordinator at Eutelsat Group, processing satellite hardware and service orders with over 99% accuracy.
United KingdomOrder Management Coordinator at Eutelsat Group
Own hardware, airtime and service orders for customers worldwide, acting as specialist for government customers. Produce quotes, check purchase orders, and process orders in Salesforce and ServiceNow.
SalesforceServiceNowOrder ManagementOrder To CashPurchase Order ProcessingQuotationsContract ComplianceLogisticsIncotermsPower BIExcelMacrosPivot TablesDocusignMicrosoft Office 365ConfluenceJiraClaudeAxiros Device Hub
Resolved ticket, payment and journey queries for a high volume of customers daily, calming difficult situations and solving complaints on the spot. Managed crowds during major events and handled cash reconciliation.
Customer ServiceConflict ResolutionCash HandlingIncident ManagementCrowd ManagementMultilingual Communication
Supported pupils with additional needs, then promoted to lead a nursery room team of three, handling safeguarding, risk assessments, and progress records.
SafeguardingRisk AssessmentTeam LeadershipProgress RecordsSpecial Education Support
BA (Hons) Early Childhood Studies from the University of East London, completed in 2016.
BA (Hons) Early Childhood Studies from the University of East London, completed in 2016.
Foundation Degree in Childcare and Education from the University of East London, completed in 2015.
Foundation Degree in Childcare and Education from the University of East London, completed in 2015.
CACHE Level 3 Diploma in Childcare and Education, completed in 2012.
CACHE Level 3 Diploma in Childcare and Education, completed in 2012.
Profile sourced from Himalayas.