Stella Chukwu

Senior ServiceNow Platform Lead/Engineer

AWS

Led enterprise-wide ServiceNow platform strategy, governance, architecture, and roadmap planning. Managed end-to-end implementation and enhancement of ITSM, ITOM, ITAM, CMDB, Discovery, Service Mapping, and Service Catalog solutions.

ServiceNowITSMITOMITAMCMDBDiscoveryService MappingService CatalogService PortalEmployee CenterFlow DesignerServiceNow Integration HubRESTSOAPJavaScriptAngularJSHTMLCSSVirtual AgentAINow AssistSSOMFARBACAgileRelease ManagementPerformance Analytics

Principal ServiceNow Consultant

Mayo Clinic

Advised executive stakeholders on ServiceNow platform strategy, governance models, and enterprise transformation initiatives. Facilitated business requirement workshops and translated complex business needs into scalable ServiceNow solutions.

ServiceNowITSMITOMITAMCMDBCSDM 5.0Data PoliciesUI PoliciesClient ScriptUI ActionsRESTSOAPServiceNow Integration HubSSOLDAPAzure ADOkta

Sr. ServiceNow Administrator / Developer

Configured Incident, Problem, Change, Request, Knowledge, and Catalog modules. Designed and implemented automated workflows using Flow Designer, Workflow Editor, and Integration Hub.

ServiceNowITSMITOMITAMCMDBDiscoveryService MappingFlow DesignerWorkflow EditorServiceNow Integration HubRESTSOAPService CatalogService PortalEmployee CenterData PoliciesDictionary