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Customer Support Representative
Customer Support Representative at Futwork handling DTDC domestic calls and resolving customer queries.
IndiaCustomer Support Representative at Futwork
Handled domestic and outbound calls, resolved customer queries, maintained CRM records, achieved call targets, and ensured timely issue resolution.
Domestic Voice ProcessOutbound CallsCRMCustomer Query ResolutionCall Target AchievementIssue Resolution
Handled international outbound calls (US & UK), explained services, managed objections, supported onboarding, and built long-term customer relationships.
International CallingOutbound CallsObjection HandlingOnboarding SupportCustomer Relationship Management
Bachelor of Business Administration (BBA) from RSMT, Varanasi, completed in 2014.
Bachelor of Business Administration (BBA) from RSMT, Varanasi, completed in 2014.
Earned the AI Tools Certificate from BE10X.
Profile sourced from Himalayas.