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Managing Director
Managing Director at Mission Appliances, leading installation service operations and building Konnex to £1.9 million in annual turnover.
United KingdomManaging Director at Mission Appliances Ltd.
Established and continue to lead a specialist service business delivering installation services within the construction and housebuilding sector. Lead all commercial and operational activities, manage customer relationships and service delivery, and oversee financial performance and business planning.
Operational ManagementCommercial StrategyCustomer Relationship ManagementFinancial PlanningBusiness PlanningContinuous Improvement
Founded and built Konnex into one of Southern England's most successful independent appliance installation businesses, growing turnover to approximately £1.9 million and leading a workforce of 51 employees. Delivered more than 6,000 customer installations each year and personally negotiated and managed the regional John Lewis installation contract, retained for 13 years.
Business DevelopmentP&L managementContract NegotiationRecruitment
Registered as Gas Safe with qualifications in CCN1, CKR1, and CPA1.
Holds a Construction Skills Certification Scheme (CSCS) card.
Completed J01 certification.
Established and developed a regional operation delivering installation services across Southern England. Provided operational leadership, workforce planning, customer relationship management, service delivery, business development, and process improvement.
Operational LeadershipWorkforce PlanningCustomer Relationship ManagementService DeliveryBusiness DevelopmentProcess Improvement
Developed strong technical expertise, customer service skills, and operational knowledge before progressing into leadership and business ownership.
Technical ExpertiseCustomer ServiceOperational Knowledge
Profile sourced from Himalayas.