Sharon Lemebri

I’m a versatile remote operations and business management professional with 8+ years of cross-sector experience delivering measurable results “from a distance.” I manage complex administrative, commercial, and operational functions independently, comfortable owning end-to-end workflows from planning and stakeholder communication through execution, reporting, and continuous improvement with minimal supervision. In my Business Operation Manager role, I spearheaded 50% of the company’s change management initiatives, boosted the project pipeline by 40% through strategic stakeholder partnerships, and improved team productivity and efficiency by 60% using agile methodologies and structured workstreams. I also improved customer satisfaction scores by 20% by resolving complaints systematically and implementing feedback loops. Currently as a Commercial and Operations Coordinator, I handle accurate quotes, tenders, and proposals; manage end-to-end client relationships through invoicing and after-sales support; and maintain CRM records using Zoho CRM. I coordinate project delivery logistics, resolve day-to-day issues with speed and initiative, and proactively implement process improvements that reduce turnaround times—always with a consultancy mindset: understand the problem behind the task and deliver outcomes that outlast the brief.