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Product Head at WorkElate who shipped five apps for its AI-native Work OS and defined an 18-month roadmap.
IndiaProduct Head at WorkElate
Experience
Product Head
Defined product vision and 18-month roadmap for an AI-native Work OS, managing a portfolio of 11 apps and prioritizing a 275-item backlog. Led customer discovery, wrote user stories, and established KPIs to guide data-driven decisions.
Product StrategyRoadmappingBacklog ManagementUser ResearchUser StoriesAgileKPI DefinitionCompetitive AnalysisStakeholder Management
Product Owner – SaaS & Automation Platforms
Led end-to-end onboarding of AutomationEdge RPA platform, owned product backlog and release roadmap, and delivered 10+ automation use cases generating approximately ₹4M in annual savings. Standardized Agile practices and built dashboards for leadership review.
Robotic Process AutomationAutomationEdgeProduct BacklogRelease ManagementAgileJiraConfluenceUATProcess MappingStakeholder Management
Account Manager – Technology Programs
Directed ₹1Cr+ worth of capacity-planning and infrastructure transformation programs for Ericsson account, achieving 95%+ on-time delivery. Led Shadow IT Takeover and Azure Cloud Hub-and-Spoke rollout, improving compliance and reducing escalations.
Program ManagementInfrastructure TransformationAzureGovernanceIncident ManagementChange ManagementStakeholder ManagementExecutive Reporting
Data Privacy Consultant
Designed GDPR-compliant data privacy framework in ServiceNow, automated privacy checks, and audited 30+ applications for compliance. Improved GDPR adherence by 40% and supported RFP/RFI cycles influencing ₹10Cr in deals.
GDPRData PrivacyServiceNowComplianceAuditVendor EvaluationRFP RFI
ERP Implementation Intern
Identified ~14,000 indirect materials via AS-IS analysis and standardized SAP ERP material master data, executing clean data migration using LSMW.
SAP ERPMaterial MasterData MigrationLSMWAS Is Analysis
Senior Systems Engineer
Developed New Hire Onboarding module on SharePoint, cutting manual tasks by 70%, and built custom DBMS using content-type lists and SQL imports. Designed workflows, prepared test plans, and managed access permissions.
SharePointSharePoint DesignerSQLWorkflow DesignUATAccess Management
Systems Engineer
Spearheaded development of Audit, Risk & Policy Management modules for GRC application, built automated resolution framework reducing downtime by 50%, and handled RCA-driven problem management cutting recurring incidents by 40%.
GRCRisk ManagementAutomationRCAProblem ManagementChange ManagementDisaster Recovery
Education
IIM Mumbai
MBA in Operations Management from IIM Mumbai, completed in April 2019.
MBA in Operations Management from IIM Mumbai, completed in April 2019.
NIT Warangal
B.Tech in Chemical Engineering from NIT Warangal, completed in April 2014.
B.Tech in Chemical Engineering from NIT Warangal, completed in April 2014.