Sai Prasad Venugopal

Director of SRE and Cloud

Duck Creek Technologies

Led cost optimization and observability strategy, achieving significant cost reductions and improving incident response. Scaled the SRE organization and implemented SRE practices.

FinOpsObservabilitySRESLIs SLO SLAsGrafanaOTELPagerDutyAWSTerraformKubernetesCI CDIncident ManagementCapacity PlanningAIClaude Code

Senior SRE & DevOps Manager

First American

Implemented FinOps and capacity management, designed containerized AWS architectures, and standardized CI/CD and IaC practices. Integrated security scanning into pipelines.

FinOpsAWSAWS ECS FargateTerraformAzure DevOpsCI CDSonarQubeVeracodeSREOperational Excellence

Lead Site Reliability Engineer

Automated infrastructure provisioning and architected AWS solutions to ensure high availability. Reduced MTTD and automated deployments.

CloudFormationAWSEC2ELBNew RelicSNOWSlackChef AutomateJenkinsGitCI CD

DevOps and Site Reliability Engineer

IBM

Built and managed Kubernetes clusters and Docker-based applications, implemented ELK stack for logging, and standardized DevOps practices across teams.

KubernetesDockerELK StackCI CDGitRelease ManagementDevOps

SAN Storage Admin/ SME

Hewlett Packard Enterprise

Provided Level 3 support for SAN storage platforms and Fibre Channel switches, maintaining SLA compliance and improving storage reliability.

SANHP StorageEMC StorageBrocadeFiber ChannelCapacity PlanningRoot Cause Analysis

Storage Consultant

IBM India Pvt Ltd

Performed fault isolation and performance analysis across SAN environments, reducing incident resolution time.

SANFault IsolationPerformance AnalysisRCA