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Customer Service Representative
Inside sales and fire protection quoting specialist at Viking SupplyNet, pricing complete sprinkler systems and 1,000+ line-item bids.
United StatesCustomer Service Representative at Viking SupplyNet
Provided customer service and support for fire protection products, handling order entry, tracking, and line-level pricing accuracy. Supported the AS400-to-Oracle ERP migration.
Customer ServiceOrder ManagementOracleAS 400ERPFire Protection
Served as single point of contact for 25+ national fire protection contractors, owning the commercial lifecycle from quote through delivery and issue resolution. Quoted complete fire suppression systems to spec, head to backflow, sourcing across Viking and allied lines.
QuotingTake OffsBOMOracleERPMargin AnalysisPricing
Earned a high school diploma with Cum Laude honors and participated in ASB and Leadership Programs.
Managed and grew a portfolio of up to 80 B2B accounts across multiple cities, expanding route volume to justify additional service days. Posted the division's highest route sales volume in FY2014.
B2B SalesAccount ManagementRoute SalesCustomer Relationship Management
Profile sourced from Himalayas.