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Rosemary Osas Okun
Looking for a jobSales Closer
Sales professional at TRITEK ACADEMY who generated over £57,000 by guiding prospective students through enrolment.
NigeriaSales Closer at Tritek Academy
Experience
Sales Closer
Generated over £57,000 in sales by converting prospective students into paying customers through strategic sales conversations, relationship building, and effective follow-up. Managed prospective students throughout the sales funnel and guided them through enrolment procedures.
SalesCustomer Relationship ManagementLead GenerationCommunication SkillsFollow upPipeline ManagementValue Based Selling
Customer Relationship Manager & Sales Coordinator
Served as primary liaison between senior management, clients, and development teams, improving project delivery timelines by 18%. Oversaw client and employee onboarding, achieving a 95% satisfaction rate and reducing onboarding time by 30%.
CRMSalesforceHubSpotGoHighLevelHubstaffSocial Media ManagementAnalyticsAI ToolsGoogle WorkspaceMarketing StrategyContent DevelopmentEmail MarketingSendgridMicrosoft OfficeUATClarity Analytics
Customer Service Optimisation Specialist
Assessed and refined customer application profiles, increasing approval rates by 28% while ensuring a highly personalised service experience. Resolved escalated complaints and processed returns, driving a 35% reduction in repeat issues and a 20% boost in customer satisfaction.
Customer ServiceProblem SolvingUATData AnalysisProcess ImprovementCommunication SkillsDocumentation
Senior Telemarketing/Appointment Setter
Initiated and managed outbound calls to prospective and existing customers, increasing product and service sales by 30% through persuasive communication and tailored value propositions. Supervised and coached the sales team, contributing to a 15% increase in quarterly revenue.
TelemarketingSalesLead GenerationCommunication SkillsCustomer Relationship ManagementCross SellingUpsellingTeam LeadershipData Analysis
Marketing Research Analyst / Recruiter
Conducted in-depth market research and demand analysis, uncovering new customer segments and driving a 20% increase in market penetration. Led end-to-end recruitment processes, improving time-to-hire metrics by 30%.
Market ResearchData AnalysisRecruitmentInterviewingOnboardingTrainingHuman ResourcesComplianceReporting
Business Development Executive
Developed and nurtured high-value relationships with existing and prospective clients, contributing to a 35% increase in new business acquisition. Leveraged CRM tools to track sales activities and produce accurate forecasts and performance reports.
Business DevelopmentCRMSalesforceHubSpotSales StrategyCustomer Relationship ManagementProposal WritingMarket AnalysisReporting
Sales and Marketing Executive/Media Co-Host
Contributed to the development and execution of high-impact marketing strategies, aligning product offerings with market trends and customer insights to increase engagement and drive a 20% uplift in sales. Partnered with the sales team to craft customised sales strategies.
Marketing StrategySalesMediaContent DevelopmentCommunication SkillsCustomer ServiceResearchEditing
Marketing Executive
Developed and implemented targeted marketing strategies that boosted brand awareness by 30% and significantly increased engagement within core customer segments. Organised and led successful advertising campaigns, exhibitions, and promotional events, resulting in a 25% increase in lead generation.
Marketing StrategyCampaign ManagementMarket ResearchContent DevelopmentEvent PlanningCustomer SurveysVendor ManagementBrand Positioning
Education
Udemy
Professional Certification in Zoho Books Basic to Advance from Udemy, completed in 2025.
Professional Certification in Zoho Books Basic to Advance from Udemy, completed in 2025.
HubSpot Academy
Certification in SEO Specialist from HubSpot Academy, completed in 2025.
Certification in SEO Specialist from HubSpot Academy, completed in 2025.
Udemy
Professional Certification in Customer Service Experience from Udemy, completed in 2025.
Professional Certification in Customer Service Experience from Udemy, completed in 2025.
HubSpot Academy
Certification in Sales Management from HubSpot Academy, completed in 2025.
Certification in Sales Management from HubSpot Academy, completed in 2025.
Udemy
Professional Certification in Prompt Engineering from Udemy, completed in 2025.
Professional Certification in Prompt Engineering from Udemy, completed in 2025.
Uniathena
Diploma in Consumer Behaviour from Uniathena, completed in 2024.
Diploma in Consumer Behaviour from Uniathena, completed in 2024.
Udemy
Project Management Professional certification from Udemy, completed in 2024.
Project Management Professional certification from Udemy, completed in 2024.
Nnamdi Azikiwe University
Bachelor of Science in Marketing from Nnamdi Azikiwe University, Awka, completed in 2016.
Bachelor of Science in Marketing from Nnamdi Azikiwe University, Awka, completed in 2016.