JobsCompaniesTalents

Loading profile…

wweb2ua

Remote job catalog with tools to tailor your resume and cover letter to each role.

resume@web2ua.com

Explore

Remote jobs
Companies
Blog

Company

About
Help & support
web2ua.com

Legal

Privacy Policy
Terms of Service
Listings are aggregated from public job boards and career pages.

© 2026 web2ua. All rights reserved.

Robert Lemons Jr · IT Support Specialist II · web2ua

Talents
/
Robert Lemons Jr

Robert Lemons Jr

Looking for a job

IT Support Specialist II

IT Support Specialist II at MIM Software / GE Healthcare who improved support response times by 20%.

United StatesIT Support Specialist II at MIM Software / GE Healthcare

Experience

IT Support Specialist II
Act as the primary technical resource for a distributed team and global partners, resolving configuration and networking issues. Own and triage a high-volume support ticket queue, improving response times by 20%.
NetworkingDNSTCP IP

Firewalls

VPN

VLAN

Routing

Windows

MacOS

Linux

Jira

ServiceNow

Zendesk

MDM

Intune

Jamf

Office 365

Google Workspace

Microsoft Entra

Active Directory

DICOM PACS

Azure

VMWare

Hyper V

PowerShell

HIPAA

HITRUST

GDPR

PHI

Vulnerability Management

Automox

Arctic Wolf

Cisco Umbrella

Cisco AnyConnect

Cisco Meraki

Microsoft Defender

ProofPoint

Tenable

Nessus

Red Canary

Darktrace

KnowBe4

IPinfo

Computer Repair Technician and IT Support Services

Resolve technology configuration and performance issues for family, friends, and freelance clients across Windows, Mac, and Linux platforms. Provide infrastructure support for mobile devices and educate end-users on maintenance.

WindowsMacOSLinuxMobile DevicesTroubleshootingPC MaintenanceAntivirusPreventive Maintenance

Internal IT Support and Security Analyst

Provided technical support to end-users across Windows, Mac, and networked environments, resolving hardware, software, and connectivity issues. Installed and maintained security software and firewalls, monitored networks for threats, and tested systems for vulnerabilities.

WindowsMacOSNetworkingSecurityFirewallsJiraAgileVulnerability TestingIncident ResponseIT SecurityProcurementDeployment

Various Network Support Technician Roles

Provided temporary remote helpdesk and network support services for corporate clients across multiple engagements.

Help DeskNetwork SupportRemote Support

Computer Assembly Technician

Assembled, tested, and repaired custom desktop and laptop systems to client specifications. Diagnosed hardware and operational issues to ensure functionality and compatibility.

Computer assemblyHardware DiagnosticsTestingRepair

PC Refresh Technician

Installed, configured, and troubleshot PCs, tablets, peripherals, printers, and core applications for customers. Diagnosed and resolved hardware and software issues.

PC SetupConfigurationTroubleshootingHardwareSoftware

Education

Continental Academy
Earned a High School Diploma from Continental Academy in Coral Gables, FL.

Overview

Salary expectations: 76k+ USD
Location: United States
Skills: DNSEthical HackingFirewallsIP AddressingIT SupportMacOSNetworkingRoutingSwitchingTCP IPTechnical SupportVLANVPNVulnerability ManagementWindows

Links

LinkedIn
https://linkedin.com/in/robert-lemons-jr-31739b189

Profile sourced from Himalayas.