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Looking for a jobSenior Information Technology Administrator
Business systems analyst at SupplyChainCanada who developed Power BI dashboards and automated reporting workflows.
CanadaSenior Information Technology Administrator at Supply Chain Canada
Experience
Senior Information Technology Administrator
Developed and maintained operational dashboards and recurring reports using Power BI to support executive decision-making. Led data cleaning and hygiene projects in Mpower CRM and built Power Automate workflows to streamline reporting requests.
Power BIPower QuerySQLMPowerPower AutomateMicrosoft 365TeamsSharePointData GovernanceRLS OLSReportBuilder
Business Analyst/Data Analyst Intern
Supported evaluation of technical infrastructure and cost/benefit scenarios, and organized data for decision-making and documentation. Assisted with digital platform updates and website improvements.
Data AnalysisCost Benefit AnalysisDocumentationDigital Platforms
Technical Support Advisor
Managed high-volume customer data and updated CRM records with strong attention to data accuracy and documentation. Analyzed recurring issues and documented trends to support process improvements.
CRMData AccuracyDocumentationProcess ImprovementCustomer Support
Business Administrator
Managed Salesforce CRM data and customer records to support sales and operational analytics. Developed user manuals and technical documentation to standardize CRM usage.
SalesforceCRMData ManagementTechnical DocumentationAnalytics
Education
Punjab University
Master of Business Administration degree from Punjab University, India.
Microsoft
Microsoft Certified: Power BI Data Analyst Associate (PL-300) certification obtained in 2026.
Microsoft Certified: Power BI Data Analyst Associate (PL-300) certification obtained in 2026.
Southern Alberta Institute of Technology
Certificate in Software Development from SAIT, Calgary, Canada.