Rajul User

Business Analyst

Built an end-to-end Fitness Operations Dashboard in Looker Studio tracking coaching performance, call operations, user engagement, weight-loss outcomes, and NPS across 17,700+ active users. Analyzed cohort-wise weight-loss outcomes across monthly milestones to evaluate program effectiveness and coaching performance.

LookerDashboard DevelopmentProduct AnalyticsNPSUser EngagementCohort Analysis

Data Analyst

Built a Metabase dashboard to analyze product swap behavior, tracking swap volumes, city-wise cancellation trends, customer retention, and revenue impact, contributing to a 20% reduction in swap-related drop-offs. Analyzed Order Management System (OMS) data using SQL to identify order lifecycle bottlenecks, enabling process improvements that reduced customer order cancellations by 10%.

MetabaseSQLDashboard DevelopmentCustomer RetentionOrder Management SystemsData Analysis

Career Sabbatical and Upskilling

Pursued full-time preparation for the UPSC, involving extensive policy research, analytical reasoning, structured writing, and evaluation of complex socio-economic issues. Authored a White Paper on jobless economic growth in India using datasets from PLFS, RBI, World Bank, ILO, and MOSPI, leveraging SQL, Tableau, and statistical analysis.

SQLTableauStatistical AnalysisPolicy ResearchData Analysis

Application Development Analyst

Accenture

Built Python-based reporting pipelines integrated with Salesforce APIs, reducing manual effort by 30% and improving reporting efficiency. Developed dashboards and performance reports for Hewlett-Packard sales teams, enabling stakeholders to monitor KPIs and identify business trends.

PythonSalesforceAPI IntegrationDashboard DevelopmentData AutomationSales AnalyticsKPI Monitoring