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Philip Indombo
Looking for a jobIT Support Technician
IT Support Technician at the Ministry of Agriculture Water and Land Reform, supporting Windows systems and managing virtual servers.
NamibiaIT Support Technician at Ministry of Agriculture Water and Land Reform
Experience
IT Support Technician
Provided Tier 1 IT support to non-technical internal users through desk-side support services. Set up hardware and software in optimal configurations to meet network performance requirements.
Information Security ManagementKaspersky AntivirusActive DirectoryDomain ControllerSystems AdministrationNetwork ConfigurationVirtual Servers
IT Field Support Technician
Diagnosed and troubleshot problems, repairing and restoring machines to peak performance. Documented all changes and actions in computer-based tracking system.
TroubleshootingRepairInventory ManagementDocumentationSafety Procedures
Helpdesk Support Officer
Served as the first point of contact for customers seeking technical assistance over the phone or email. Performed remote troubleshooting through diagnostic techniques and pertinent questions.
Remote troubleshootingHelp DeskWindowsHardwareSoftware
Education
Namibia University of Science and Technology
Completed a Postgraduate Certificate in Information Systems Audit from the Namibia University of Science and Technology in December 2019.
Completed a Postgraduate Certificate in Information Systems Audit from the Namibia University of Science and Technology in December 2019.
Dawid Bezuidenhout High School
Completed Grade 12 at Dawid Bezuidenhout High School in November 2008.
Completed Grade 12 at Dawid Bezuidenhout High School in November 2008.
Exedin
Certified as a Microsoft Azure Administrator through Exedin.
International University of Management
Earned an Honors Degree in Business Information Systems from the International University of Management in November 2016.
Earned an Honors Degree in Business Information Systems from the International University of Management in November 2016.
University of Cape Town
Earned a Business Systems Analysis Certificate from the University of Cape Town.