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Looking for a jobMental Health Advocate
Mental Health Advocate at HRI Hospital, assisting rehabilitation clients with daily needs and supporting care across hospital units.
United StatesMental Health Advocate at HRI Hospital
Experience
Mental Health Advocate
Assist with day-to-day necessities of rehabilitation clients, admit new clients, and conduct safety checks. Lead Technician/Advocate with experience on all units, mainly acute, and assist nurses with requests.
Patient CareDocumentationSafety ChecksRestraintsDe Escalation TechniquesMedical Cleaningclient support
Clerk VI – Student Central
Provide exceptional customer service, assist students with financial aid, and upload documentation. Communicate with multiple departments to resolve student discrepancies and provide financial aid updates.
Customer ServiceFinancial AidData EntryCollegiate WebUIEmail CommunicationAttention To Detail
Customer Service Coordinator
Coordinated deliveries for BPS meals, emailed about discrepancies, and directed calls. Updated orders in specified systems and produced labels, menus, and shipping logs.
Microsoft OfficeExcelTeamsSalesforceOrder ManagementCommunication SkillsData Entry
Customer Service Specialist
Managed customer accounts, resolved issues, and processed health insurance applications. Responsible for troubleshooting applications and precise data entry.
Customer ServiceData EntryHealth InsuranceMassHealthHIPAAEQAOutlookExcelHIX
CSR
Reserved appointments, scheduled pickups, and provided customer service. Handled dispatch and reviewed requests in a fast-paced workplace.
Customer ServiceDispatchSchedulingAdeptAvayaData Entry
CSR - Customer Service Representative
Scheduled appointments and provided customer service direction. Handled health insurance and HIPAA-related tasks.
Customer ServiceSchedulingHIPAAHealth InsuranceAthena Net
Meet & Greet Agent
Provided comfortable and sufficient welcome to clients, waiting at designated meeting areas to bring clients and luggage to their drivers. Assisted various business groups with document organization during acquisitions.
Customer ServiceClient RelationsLuggage HandlingDocument Organization
Reservationist
Reservationist at Virtual Gateway.
Education
Everett High School
Completed high school education, earning a High School Diploma.