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Accounts Assistant
Accounts Assistant at Sodexo who managed SAP invoicing workflows and reconciled sales and stock information across trading accounts.
United KingdomAccounts Assistant at Sodexo
Processed and reconciled weekly sales and stock information across complex trading accounts with maximum accuracy. Managed end-to-end sales invoicing workflows within SAP, including raising monthly invoices, ad-hoc bills, and credit notes.
SAPInvoicingLedger ReconciliationPeriod End PostingsFinancial ReportingCash SalesComplianceData Management
Managed client documentation, including registration onboarding, contact details, treatments, and transaction histories. Performed consultations to ascertain client needs and budgets, aligning service pathways with customer goals.
Client OnboardingCustomer Relationship ManagementDocumentation
Completed an Esthetician Certificate from Jyoti Aesthetic Academy in 2019.
Completed an Esthetician Certificate from Jyoti Aesthetic Academy in 2019.
Earned a Business General Diploma with Honours from Mohawk College in 2013.
Earned a Business General Diploma with Honours from Mohawk College in 2013.
Received a High School Diploma with Honours from Glendale Secondary School in 2009.
Received a High School Diploma with Honours from Glendale Secondary School in 2009.
Utilized Salesforce CRM to log, update, and manage customer records, product interactions, and query pipelines. Addressed complex customer issues and compliance concerns quickly to meet strict contractual service level agreements (SLAs).
SalesforceCustomer ServiceData ManagementSLA ComplianceScheduling
Handled incoming information requests and data collection to support senior managers and specialist advisors. Managed confidential correspondence, complex reporting, database records, and custom templates with a high level of accuracy.
Data CollectionDatabase ManagementConfidentialityReportingOffice CoordinationPayment Processing
Supervised shift operations and handled cashier duties, ensuring efficient service and customer satisfaction.
Cash HandlingShift SupervisionCustomer Service
Profile sourced from Himalayas.