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Pam Dickey
Looking for a jobOperations & Systems Consultant
Operations & systems consultant serving businesses through software implementation, including a registration process still used after an ownership transition.
United StatesOperations & Systems Consultant at Self-Employed
About
At Murrieta Tennis Club, I implemented and ran Mindbody for 14 years, configuring memberships, billing, registration, payments, and staff permissions. I also built practical workarounds to make the platform fit how the club operated.
I built a Google Forms registration process that calculated prorated pricing and capped class registrations to prevent overbooking. The new owners still use it after the 2025 sale, and I supported their transition with system guidance and operational know-how.
At Deines Chiropractic, I converted about 300 manually tracked care plan records into ChiroTouch and led a staff of four through the switch from SKED to TrackStat. I also wrote a 12-section office operations guide with step-by-step how-tos.
Now, through my operations and systems practice, I help clients with registration, scheduling, payments, websites, and workflows. I built websites and Acuity Scheduling registration for Scott Dickey Tennis and the Bill Brooks Memorial Tournament; tournament participation grew from about 30 to 65–70 players.
Experience
Operations & Systems Consultant
Run a small operations and systems practice serving multiple clients, focusing on registration, scheduling, payments, websites, and workflows. Built websites and registration systems for clients and provided ongoing support.
SquarespaceAcuity SchedulingWeb DesignRegistration SystemsWorkflow Optimizationclient support
Chiropractic Assistant
Front office role at a high-volume chiropractic practice handling scheduling, billing, patient accounts, and office operations. Led the transition from SKED to TrackStat and converted manual care plan records to digital tracking.
ChiroTouchTrackStatSchedulingBillingPatient AccountsData Conversion
Education
Learn AI with Mariah
Completed the 30-Day AI Challenge with Learn AI with Mariah in 2026.
Completed the 30-Day AI Challenge with Learn AI with Mariah in 2026.
Out to Launch Academy
Completed the Out to Launch Academy consulting program in 2025.
Completed the Out to Launch Academy consulting program in 2025.
Coursera
Completed Google Foundations of Project Management on Coursera in 2025.
Completed Google Foundations of Project Management on Coursera in 2025.
Point Loma Nazarene University
Bachelor of Arts in Business Administration from Point Loma Nazarene University in San Diego, CA.