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Opeyemi Osho · Customer Service Representative · web2ua

Talents
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Opeyemi Osho

Opeyemi Osho

Looking for a job

Customer Service Representative

Customer Service Representative at Medheight Pharmaceutical Company, supporting customers and sales operations.

NigeriaCustomer Service Representative at Medheight Pharmaceutical Company

Experience

Customer Service Representative
Handled customer inquiries via phone, email, and other channels, providing accurate product and service information. Managed end-to-end client communication, resolved issues, and maintained CRM records to support sales operations.
Customer ServiceCRM ManagementData Entry

Communication Skills

Problem Solving

Sales Support

Scheduling

Customer Relationship Management

Customer Support & Sales Operations

Managed accurate records of customer interactions and sales activities in CRM systems. Conducted outbound calls to prospects, qualified leads, and supported customer retention through regular follow-ups.

CRM ManagementOutbound CallingLead QualificationSales OperationsCustomer RetentionCold CallingB2B SalesPipeline Management

Education

Nigerian Institute of Public Relations
NIPR Certification obtained in 2020.
NIPR Certification obtained in 2020.
Caleb University
Bachelor of Science in Mass Communication from Caleb University, completed in 2019.
Bachelor of Science in Mass Communication from Caleb University, completed in 2019.

Overview

Salary expectations: 30k+ USD
Location: Nigeria
Skills: Appointment Settingclient supportComplaint ResolutionConflict ResolutionCRM ManagementCustomer Relationship ManagementCustomer RetentionCustomer ServiceInbound CallingLead Follow UpLead QualificationOutbound CallingPipeline ManagementSales OutreachScheduling

Profile sourced from Himalayas.