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Omotunde Kehinde
Looking for a jobVirtual Assistant
Virtual Assistant at Independent Contractor who improved customer workflows, created a 50+ page SOP wiki, and automated KPI reporting.
NigeriaVirtual Assistant at Independent Contractor
Experience
Virtual Assistant
Resolved 50+ SaaS and healthcare tickets per day via Zendesk and RingCentral, sustaining under 2-hour first response and 95%+ CSAT. Built a Notion SOP wiki and automated KPI rollups, reducing onboarding ramp and saving 6 hours per month.
ZendeskRingCentralNotion