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Medical Virtual Assistant

Medical Virtual Assistant at GREENHOODCO supporting patient scheduling, documentation, and healthcare workflows.

NigeriaMedical Virtual Assistant at Greenhood Co

Experience

Medical Virtual Assistant
Provide remote medical virtual assistance supporting patient communication, scheduling, documentation, and daily healthcare administrative workflows. Schedule and coordinate patient appointments, support provider calendars, and manage patient communications.
Patient CommunicationAppointment SchedulingEMR EHRSOAP DocumentationMedical TerminologyICD 10 CMCPTMedical BillingClaims SupportInsurance VerificationHIPAA complianceData Entry
Virtual Assistant/ Customer Service
Provided virtual administrative and customer service support in a hospital environment, assisting patients with inquiries, consultations, appointments, and service needs. Managed patient communication and organized patient information using CRM tools.
Patient CommunicationAppointment SchedulingCRMData EntryDocumentationMedical TerminologySOAPICD 10 CMCPTMedical BillingClaimsGoogle WorkspaceMicrosoft Office
Administrative Assistant
Streamlined office operations through a filing system that reduced document retrieval time by 40%. Managed telephone and email communication and drafted 50+ professional documents weekly.
Filing SystemDocument ManagementCommunication SkillsCustomer ServiceAdministrative Support

Education

Moshood Abiola Polytechnic
Completed a Higher National Diploma (HND) at Moshood Abiola Polytechnic in 2023.
Completed a Higher National Diploma (HND) at Moshood Abiola Polytechnic in 2023.
Espam Formation University
Earned a Bachelor of Science in International Relations in May 2023.
Earned a Bachelor of Science in International Relations in May 2023.
GIMRS Academy
Certified Medical Virtual Assistant from GIMRS Academy.
USA Standards & Regulations
Completed HIPAA Compliance Training Certificate from USA Standards & Regulations.
Coursera
Earned a Diploma in Human Resource Development from Coursera.
ALX Foundation
Earned a Professional Virtual Assistantship Certification from ALX Foundation in October 2024.
Earned a Professional Virtual Assistantship Certification from ALX Foundation in October 2024.
Moshood Abiola Polytechnic
Completed an Ordinary National Diploma in Mass Communication in May 2019.
Completed an Ordinary National Diploma in Mass Communication in May 2019.
HerTechTrail Foundation
Completed Front-End Development training at HerTechTrail Foundation.

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Experience

Medical Virtual Assistant

Provide remote medical virtual assistance supporting patient communication, scheduling, documentation, and daily healthcare administrative workflows. Schedule and coordinate patient appointments, support provider calendars, and manage patient communications.

Patient CommunicationAppointment SchedulingEMR EHRSOAP DocumentationMedical TerminologyICD 10 CMCPTMedical BillingClaims SupportInsurance VerificationHIPAA complianceData Entry

Virtual Assistant/ Customer Service

Provided virtual administrative and customer service support in a hospital environment, assisting patients with inquiries, consultations, appointments, and service needs. Managed patient communication and organized patient information using CRM tools.

Patient CommunicationAppointment SchedulingCRMData EntryDocumentationMedical TerminologySOAPICD 10 CMCPTMedical BillingClaimsGoogle WorkspaceMicrosoft Office

Administrative Assistant

Streamlined office operations through a filing system that reduced document retrieval time by 40%. Managed telephone and email communication and drafted 50+ professional documents weekly.

Filing SystemDocument ManagementCommunication SkillsCustomer ServiceAdministrative Support

Education

Moshood Abiola Polytechnic

Completed a Higher National Diploma (HND) at Moshood Abiola Polytechnic in 2023.

Espam Formation University

Earned a Bachelor of Science in International Relations in May 2023.

GIMRS Academy

Certified Medical Virtual Assistant from GIMRS Academy.

USA Standards & Regulations

Completed HIPAA Compliance Training Certificate from USA Standards & Regulations.

Coursera

Earned a Diploma in Human Resource Development from Coursera.

ALX Foundation

Earned a Professional Virtual Assistantship Certification from ALX Foundation in October 2024.

Moshood Abiola Polytechnic

Completed an Ordinary National Diploma in Mass Communication in May 2019.

HerTechTrail Foundation

Completed Front-End Development training at HerTechTrail Foundation.