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Administrative Secretary
Remote sales and customer support specialist targeting client-facing roles, with accurate loan disbursements exceeding ₦5 million on some days.
NigeriaAdministrative Secretary at A1 Leadership & Empowerment Initiative
Managed office correspondence and inbound communication for the leadership team, coordinated schedules and event calendars, and maintained accurate records with strict confidentiality. Supported HR functions including staff coordination and reporting.
Correspondence ManagementSchedulingCalendar ManagementRecord keepingConfidentialityHR Support
Processed loan disbursements to clients across multiple states using POS machines, handling high-volume daily transactions exceeding ₦5 million. Maintained financial records, performed bank reconciliation, and supported internal audits.
Loan DisbursementPOSFinancial Record KeepingBank ReconciliationExpense TrackingAudit Support
Earned the Customer Care Professional certification, demonstrating expertise in customer service and support.
Completed the course 'Preparing to Manage Human Resources' on Coursera, covering key HR management concepts.
Pursued a Higher National Diploma in Accountancy, gaining advanced knowledge in accounting principles and practices.
Completed an Ordinary National Diploma in Accountancy, building foundational skills in financial accounting and reporting.
Managed all incoming and outgoing communication, scheduled appointments, and welcomed visitors at the front desk. Coordinated meeting agendas, recorded minutes, and ensured timely follow-up on action points.
Communication SkillsAppointment SchedulingFrontdeskMeeting CoordinationMinute Taking
Maintained daily financial records and coordinated administrative activities, operated phone systems, and handled document processing. Managed office supplies and maintained confidentiality of sensitive documents.
Financial Record KeepingPhone SystemsDocument ManagementOffice Supplies ManagementConfidentiality
Profile sourced from Himalayas.