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Customer Service Representative
Customer Service Representative at Grimaldi Agency (UK), resolving customer disputes and supporting customers with digital platforms.
NigeriaCustomer Service Representative at Grimaldi Agency (UK)
Resolved customer inquiries, complaints, and disputes efficiently while maintaining professionalism and empathy. Maintained customer records in CRM systems and educated customers on payment options and billing procedures.
CRMCustomer ServiceComplaint ResolutionData ProtectionTechnical SupportCommunication Skills
Identified and developed new business opportunities by prospecting clients for logistics and supply chain solutions. Conducted outbound sales calls, emails, and client visits to promote freight and warehousing services.
SalesProspectingOutbound SalesCustomer Relationship ManagementLogisticsSupply Chain
Provided detailed information about residential and commercial properties, including features and terms of sale or lease. Assisted prospective buyers and tenants by matching them with suitable properties and resolving complaints.
SalesCustomer ServicePropertyComplaint ResolutionCommunication Skills
Bachelor of Science degree from Imo State University, completed in 2020.
Bachelor of Science degree from Imo State University, completed in 2020.
Profile sourced from Himalayas.