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Investigation Specialist
Investigation Specialist at Amazon who investigated fraud signals and policy violations and used Excel and SQL to track quality trends.
IndiaInvestigation Specialist at Amazon
Reviewed and verified high-volume transactional records for accuracy and policy adherence, conducted root cause analyses on fraud signals, and escalated complex cases. Tracked quality trends and prepared reports using Excel and SQL.
Data VerificationFraud InvestigationRoot Cause AnalysisPolicy AdherenceEscalation ManagementSQLExcelReportingConfidential Data Handling
Reviewed e-commerce backend records for accuracy, completeness, and SLA compliance. Completed 1,400+ tasks daily with 100% accuracy and tracked quality trends in order and inventory data.
Data VerificationQuality AssuranceSLA ComplianceExcelReportingMultitasking
Completed a Bachelor's degree in Commerce from St. Philomena College in 2023.
Completed a Bachelor's degree in Commerce from St. Philomena College in 2023.