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Technical Support Engineer
Technical Support Engineer at Cenduit, LLC (IQVIA) who led data center migrations and system deployments.
United StatesTechnical Support Engineer at Cenduit, LLC (IQVIA)
Provided support for Windows, Linux, and iOS users across a global enterprise. Led infrastructure projects, managed Active Directory and Microsoft 365, and automated tasks with PowerShell.
WindowsWindows ServerLinuxiOSVSphereActive DirectoryMicrosoft 365ExchangeAzureSharePointSCCMSplunkPowerShellTCP IPDNSDHCPRoutingSwitchingVLANFirewallsLoad BalancersApp VolumesAvamarSQL Server Management Studio
Provided hardware, software, and network support for a manufacturing facility. Maintained MDT master image, coordinated Windows 10 migration, and managed Active Directory and Exchange accounts.
Microsoft Deployment ToolkitWin7Windows 10Windows 2008Windows Server 2016MacOSiOSExchangeActive DirectoryTechnical DocumentationSOPsAsset Inventory
Provided hardware, software, and network support for users across multiple offices and warehouses. Delivered 24/7 on-call support and managed Active Directory and Exchange accounts.
WindowsWindows ServerMacOSAS 400Active DirectoryExchangeSCCMTechnical DocumentationKnowledge BaseNetwork Troubleshooting
Pursued an Associate of Science in Computer Science with a GPA of 3.75. Member of Phi Theta Kappa Honor Society.
Profile sourced from Himalayas.