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NESAPRIYA User
Looking for a jobVirtual Customer Service Associate
Data analyst with SQL and Excel experience at Capgemini, where I retrieved and validated application data and investigated discrepancies.
IndiaVirtual Customer Service Associate at Amazon
Experience
Virtual Customer Service Associate
Investigated customer and account issues by reviewing relevant information and providing accurate resolutions. Managed a high volume of cases while maintaining accuracy, service quality, and process compliance.
SQLExcelData ValidationReportingProblem SolvingCustomer Service
Software Developer
Developed and maintained internal web applications using Java, SQL, HTML, and CSS. Wrote SQL queries to retrieve and validate application data, investigate discrepancies, and support troubleshooting.
JavaSQLHTMLCSSData ValidationTroubleshootingWeb Applications
Digital Associate
Reviewed digital content and images against defined quality, accuracy, and process guidelines. Completed repetitive, high-volume work with consistent attention to detail while meeting operational requirements.
Data ValidationQuality AssuranceAttention To Detail
Education
Coursera
Completed the Google Data Analytics Professional Certificate in March 2024.
Completed the Google Data Analytics Professional Certificate in March 2024.
Sri Krishna College of Technology
Bachelor of Engineering in Electrical and Electronics Engineering from Sri Krishna College of Technology, Coimbatore, from 2017 to 2021.
Bachelor of Engineering in Electrical and Electronics Engineering from Sri Krishna College of Technology, Coimbatore, from 2017 to 2021.