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Natacha Rakisits
Looking for a jobSenior Trainer / Configuration & Implementation Consultant
Senior SaaS implementation consultant at Korbyt who led 120+ implementations and helps customers turn complex workflows into practical configurations.
United StatesSenior Trainer / Configuration & Implementation Consultant at Korbyt
Experience
Senior Trainer / Configuration & Implementation Consultant
Led 120+ SaaS implementations for 20+ enterprise and SMB customers across six industries, guiding discovery, workflow mapping, configuration, UAT, training, go-live, and post-launch adoption. Managed 6-8 concurrent implementations and coordinated integration work involving Microsoft Exchange, SSO, and APIs.
SaaS ImplementationCustomer OnboardingWorkflow MappingConfigurationUATTrainingMicrosoft OfficeSSOAPIsData MappingProject Coordination
Executive Administration & Customer Operations Specialist
Supported executive leadership with calendar and meeting coordination, communications, reporting, and confidential records. Coordinated international student and airline customer lifecycle activities in a regulated aviation training environment.
Executive AdministrationCalendar ManagementCustomer OperationsReportingConfidential RecordsVendor coordination
Technical Publications Specialist
Maintained FAA-compliant technical manuals with engineers and subject-matter experts.
Technical DocumentationFAA complianceManual Maintenance
Training & Documentation Specialist
Created software implementation materials and delivered customer training for configuration, onboarding, and adoption.
TrainingDocumentationSoftware ImplementationCustomer Onboarding
Software Trainer
Delivered nationwide software training for higher-education clients.
Software TrainingHigher EducationCustomer Training
Education
College of Southern Nevada
Earned an Associate of Science degree in Psychology.