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Senior Customer Experience Consultant
Supply chain operations specialist at Maersk who raised container utilization from 85% to 92% for key clients.
PakistanSenior Customer Experience Consultant at Maersk Pakistan Pvt Ltd
Run end-to-end supply chain operations and B2B support for global retail key accounts Tesco, Bestseller and Sonae, from supplier booking to destination delivery. Raised container utilization KPI from 85% to 92% for key clients, reducing dead-freight charges.
Supply Chain OperationsLogisticsShipment TrackingException HandlingDangerous GoodsSupplier CoordinationCarrier CoordinationKPI TrackingSOP ComplianceExcelSQLPower BISAPPython
Maintained the instrumentation master index and IO database used for procurement and system integration on the Upgrade-1 refinery expansion. Wrote design basis, instrument datasheets, and control philosophy documents used by vendors.
InstrumentationDatabase ManagementProcess ControlData HistoriansSystem IntegrationTechnical Documentation
Pursued an MBA at the Institute of Business Administration, Karachi, from 2020 to 2024.
Pursued an MBA at the Institute of Business Administration, Karachi, from 2020 to 2024.
Earned a Bachelor of Engineering in Electronic Engineering from NED University of Engineering and Technology from 2014 to 2018.
Earned a Bachelor of Engineering in Electronic Engineering from NED University of Engineering and Technology from 2014 to 2018.
Profile sourced from Himalayas.