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Admin & Client Care Coordinator
Admin & Client Care Coordinator at PRO Studio, coordinating real estate photo projects from booking through delivery.
ArgentinaAdmin & Client Care Coordinator at PRO Studio Real Estate Photography
Managing client orders and coordinating scheduling, rescheduling, and project logistics across multiple photographers. Handling client inquiries, quotes, project updates, and issue resolution, while coordinating delivery of photography, video, floor plans, and Matterport tours.
Operational CoordinationProject OrganizationQuality ControlPhoto EditorRetouchingAdministrative ManagementFinancial ManagementCRMDigital ToolsProblem SolvingClient Services
Organized appointment schedules, addressed client concerns, and managed complaints with a focus on customer satisfaction. Sold appointment slots and maintained customer data in the system and Excel.
Customer ServiceConflict ResolutionAdministrative OrganizationSchedulingDigital ToolsCommunication SkillsInterpersonal SkillsAdaptabilityProblem Solving
Provided consulting services for the development and implementation of a customized internal system for production and sales management. Optimized processes related to production order management, material tracking, costs, delivery times, and manufacturing status.
Systems ThinkingProcess OrientationCommunication SkillsRequirements ManagementContinuous Improvementoperational optimizationAdaptabilityStrategic Problem Solving
Coordinated internal operations through agenda management and task assignment by area. Selected and monitored suppliers, negotiated delivery times, and supervised production to ensure quality and timely delivery.
Operational PlanningOrganizationProduction ManagementSupplier NegotiationCollaborationCost AnalysisPrice AnalysisCommunication SkillsDeadline Management
Provided personalized customer service and loyalty programs, assessed needs, advised on products, closed sales, and managed stock control.
Communication SkillsActive ListeningCustomer FocusProblem SolvingInventory OrganizationInventory Control
Pursued studies in Industrial Production and Design, focusing on operations management and process improvement.
Completed secondary education with a focus on Humanities, earning a Baccalaureate.
Profile sourced from Himalayas.