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Security Officer / Customer Service Assistant
Data Analyst turning SQL analysis into Power BI dashboards, including a hotel project that quantified £4.64M in at-risk revenue.
United KingdomSecurity Officer / Customer Service Assistant at First Response Group Ltd.
Provided security and customer-service support across multiple sites for a national provider. Handled high-pressure situations, making rapid decisions to ensure safety, compliance, and identify risks.
SecurityCustomer ServiceRisk AssessmentCompliance
Monitored incidents, maintained compliance logs and reports, and applied observational analysis to resolve safety issues. Designed and developed an automated reporting system using live operational data, improving visibility of incidents, attendance, and performance KPIs.
PythonExcelGoogle SheetsData AnalysisDashboard Developmentincident monitoringCompliance Reporting
Maintained operational accuracy in a high-volume, fast-paced environment.
Processed 10,000+ rows of unstructured medical research data using Python, transforming it into structured datasets for analysis. Improved data quality by ~30% through preprocessing techniques and applied Named Entity Recognition using spaCy.
Pythondata preprocessingTokenizationLemmatizationRegexSpaCyNERSentiment AnalysisStreamlitData PipelinesCSVExcel
Managed and maintained 1,000+ structured datasets related to student records, training programs, and reporting. Ensured data accuracy and consistency through validation and monitoring.
Data ManagementData ValidationReportingOperational PlanningClient Requirements Analysis
MSc in Data Science with focus on data analysis, machine learning, and statistical modelling. Dissertation on Blockchain-Based IoT Data Analysis.
Completed structured training in data science, machine learning, and analytics with hands-on experience in Python, data preprocessing, and model building.
Bachelor of Engineering in Mechanical Engineering covering core subjects including thermodynamics, mechanics of materials, fluid mechanics, and manufacturing processes. Designed a functional energy-generating staircase system.
Profile sourced from Himalayas.