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Technical Support Engineer
Data Analyst using Excel, SQL, Power BI, and Python; built dashboards to track sales, customer insights, and teen mental health data.
BangladeshTechnical Support Engineer at Rynexus Infotech
Monitored router connectivity, tested network performance, and ensured route stability. Resolved customer technical problems and coordinated with vendors to escalate and track unresolved complaints.
Network MonitoringTroubleshootingVendor ManagementData AnalysisRoute Analysis
Completed the Data Analytics Job Ready Program (Batch-9) from Ostad.
Bachelor of Science in Computer Science and Engineering from Daffodil International University, Bangladesh, from 2020 to 2025.
Bachelor of Science in Computer Science and Engineering from Daffodil International University, Bangladesh, from 2020 to 2025.
Profile sourced from Himalayas.