Mitchelle Joseph

Admin

Provided administrative support for a City of New York COVID/Mobile Health relief contract, coordinating across multiple city agencies. Scheduled appointments and processed up to 200 specimens daily.

Administrative SupportCoordinationData EntrySchedulingCompliance

COVID Testing Tech

Performed COVID-19 testing at schools across NYC, coordinating with school officials and managing patient data, appointments, and results.

COVID TestingPatient Data ManagementCoordinationCustomer Service

Mail Processing Clerk

USPS

Provided customer service for non-financial transactions and processed mail requiring special services.

Mail ProcessingCustomer Service

Call Center Rep

Managed customer inquiries and disputes, providing guidance on automated information systems and resolving service requests.

Customer ServiceDispute ResolutionCall Center

Customer Service Rep

CVS Pharmacy

Resolved customer disputes, processed transactions, and scheduled MinuteClinic appointments with insurance verification support. Managed large sums of money and provided product guidance.

Customer ServiceDispute ResolutionTransactionInsurance VerificationCash Handling

Secretary Assistant

Managed patron records and provided administrative support including filing and record keeping.

Record keepingFilingAdministrative Support