Miguel Torres

IT Project Manager SAP Sales/MM & Service Lead

Lead global cloud transformations and S/4HANA rollouts, managing vendor and internal teams. Oversee O2C and after-sales logistics, cross-module integration, and product ownership.

SAP S 4HANASAP SDSAP ServicesSAPMMSAP BTPCloud FoundrySAP JouleSAP ActivateBPMNUATQACutover PlanningHyperCareL2 L3 Support

SAP Commerce Project Manager & Lead Consultant

Minsait

Managed end-to-end SAP Commerce implementations for clients including Aena, Claro Peru, and Logista. Led agile teams, defined roadmaps, and handled budget planning and sprint prioritization.

SAP CommerceProject ManagementAgileRoadmappingBudget PlanningOmnichannelB2BS 4HANA IntegrationSAP BackofficeQAUATSAP CXChange Management

SAP Commerce Cloud Consultant & Specialist

Managed Samsung's B2C, B2B, and B2B2C eStores, leveraging SAP Commerce Cockpits for catalog, pricing, and promotion management. Led complete SAP Commerce launches and coordinated with cross-functional teams.

SAP Commerce CloudHybrisB2CB2BB2B2CProduct CockpitAdmin DashboardCustomer CockpitOrder Fulfillment CockpitOmnichannelProject Management

E-commerce Management

Managed WooCommerce eStore, handling clients, orders, pricing, and logistics.

WooCommerceEcommerceCustomer ServiceLogisticsPricing

Sales and Marketing Specialist

Responsible for sales of Netwrix Auditor to IT directors, using LinkedIn Sales Navigator, phone calls, and emailing. Supported webinar creation and maintained direct contact with technology providers.

SalesMarketingLinkedIn Sales NavigatorWebinarsB2B2C

CSC & Logistics Technician

Provided customer service for direct and reverse logistics, and managed invoicing for customers and suppliers.

Customer ServiceLogisticsReverse LogisticsInvoicing

Business Development and CRM Specialist

Handled leads and sales prospecting for all programs using Hobsons Radius CRM, phone calls, emailing, and LinkedIn Sales Navigator. Created and updated customer and product lifecycles, business opportunities, cases, and campaigning templates.

Business DevelopmentCRMHobsonsSales ProspectingLinkedIn Sales NavigatorCampaigning

Accounting Intern

Arrow ECS Spain

Recorded and accounted proformas and invoices from customers and suppliers, performed bank reconciliations, and followed up on payments and collections.

AccountingInvoicingBank ReconciliationPaymentsCollections