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Technical Customer Service Advisor
Technical customer service advisor with experience at INTELCIA, resolving customer issues and handling inquiries.
MoroccoTechnical Customer Service Advisor at Intelcia
Provided technical support by resolving customer issues, handling inquiries, and ensuring a positive customer experience.
Customer ServiceTechnical SupportProblem Solving
Managed B2B sales, identified client needs, and promoted products and services to business customers.
B2B SalesClient Needs AnalysisProduct Promotion
Skilled in effectively resolving customer inquiries, complaints, and issues while meticulously maintaining records and documentation.
Customer ServiceIssue ResolutionRecord keeping
Pursued a degree in Business Management from 2019 to 2021.
Pursued a degree in Business Management from 2019 to 2021.
Completed a Baccalaureate in 2018-2019.
Completed a Baccalaureate in 2018-2019.
Responsible for greeting clients, scheduling appointments, answering calls and emails, managing inventory and office supplies, and providing general administrative support.
Receptionist DutiesSchedulingAdministrative SupportInventory Management
Welcomed guests, managed check-in and check-out procedures, coordinated with housekeeping, and provided information about hotel services and local attractions.
Guest ServiceCheck in Check outHousekeeping Coordination
Highly skilled and goal-oriented Sales Agent, delivering exceptional customer service, and generating detailed sales reports. Proficient in communication, teamwork, and time management.
SalesCustomer ServiceReportingCommunication SkillsTeamworkTime Management