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Virtual Assistant
Virtual Assistant and Social Media Manager supporting businesses with organized content calendars, customer communication, and remote administration.
NigeriaVirtual Assistant at Freelance / Independent
Provided remote administrative support including email management, calendar scheduling, meeting minutes, research, data entry, and customer service for clients.
ConfidentialityEmail ManagementCalendar ManagementGoogle CalendarCalendlyZoomGoogle MeetResearchData EntryCRMExcelGoogle SheetsGoogle DriveDropboxCustomer Service
Schedule social media content across platforms, maintain content calendars, design graphics, and monitor engagement metrics to guide content planning.
Social Media ManagementContent SchedulingContent CalendarCanvaCopywritingEngagement MonitoringDigital PromotionsOnline Research
Managed social media content scheduling, drafted posts, created graphics, and reported engagement metrics. Handled customer inquiries and maintained CRM records.
CopywritingMarket ResearchSocial Media ManagementContent SchedulingCanvaCustomer EngagementCRMData ManagementOnline Research
Maintained staff personal files, processed HR requests, drafted memoranda, and coordinated youth corps members in the HR office.
CoordinationHR AdministrationRecord keepingConfidentialityData PrivacyMemorandum DraftingMeeting Minutes
Served as primary customer contact, handled inquiries, resolved complaints, and supported sales through upselling and cross-selling. Maintained CRM records and supported follow-ups.
Customer ServiceComplaint ResolutionUpsellingCross SellingCRMRecord keeping
Completed a Virtual Assistant Training Programme in 2024.
Completed a Virtual Assistant Training Programme in 2024.
Earned a Bachelor of Arts in Education in English from the University of Ilorin in 2023.
Earned a Bachelor of Arts in Education in English from the University of Ilorin in 2023.
Registered as a teacher with the Teachers Registration Council of Nigeria.
Profile sourced from Himalayas.