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Mark Cater
Looking for a jobGeneral Manager
Business operations leader at MWR Yokosuka who managed a two-facility club generating ~$1.5M in annual revenue.
United StatesGeneral Manager at MWR Yokosuka
Experience
General Manager
Directed end-to-end operations of a two-facility Navy MWR club generating ~$1.5M in annual revenue, supervising ~40 staff and managing budgets, financial reporting, and compliance.
Operations ManagementBudgetingFinancial AnalysisExcelSAPKronosSOP DevelopmentStaff SupervisionTrainingCompliance
Help Desk Support
Installed 200+ PCs and network infrastructure, reimaged 350 computers for Windows 10 upgrade, and resolved user issues.
PC SetupNetwork SetupWindows 10TroubleshootingSOP Development
Help Desk Support
Reimaged 400 PCs for Windows 10 upgrade and provided IT support across the company.
PC Setup and ImagingWindows 10TroubleshootingActive DirectoryMicrosoft MailSOP Development
In-Home Technician
Installed and activated internet, TV, and phone service, diagnosed cable faults, and set up customer devices.
InstallationTroubleshootingCustomer ServiceVehicle maintenance
Aviation Structural Mechanic (QA Inspector)
Qualified as Quality Assurance Inspector and Final Checker, inspecting work against technical standards, and led a 10-member Operational Risk Management team.
Quality AssuranceInspectionsOperational Risk ManagementTeam LeadershipAircraft Maintenance
Restaurant Manager
Managed day-to-day restaurant operations including staffing, inventory, purchasing, and service, and prepared annual budgets.
Restaurant ManagementStaffingInventory ManagementPurchasingBudgetingTraining
Education
Hillsborough Community College
Completed some college coursework in Cyber Security, including Linux, Security+, C++, web design, and server management, without earning a degree.
La Pine High School
Earned a high school diploma from La Pine High School in 2008.
Earned a high school diploma from La Pine High School in 2008.