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Business Analyst
Business Analyst at CVS Health improving healthcare claims workflows and using AI to document HL7/FHIR processes.
United StatesBusiness Analyst at CVS Health
Gather requirements for healthcare claims and payment integrity workflows, reducing processing cycles by 30%. Perform AS-IS/TO-BE analysis, gap analysis, and develop BRDs, FRDs, and RTM using JIRA.
Requirements GatheringAS IS TO BE AnalysisGap AnalysisBPMN
Conducted gap analysis of payment, transaction, fraud-detection, and credit-card requirements, improving operational efficiency by 20%. Mapped AS-IS/TO-BE processes and developed BRDs, FRDs, and User Stories.
Gap AnalysisBPMNMicrosoft VisioLucidchartMiroBRDsFRDsUser StoriesSQLRPostgreSQLPythonAzureTableauExcelPostmanSwagger UIAPI TestingAzure DevOpsJiraConfluenceAgileScrumUATGenerative AIMicrosoft Copilot
Bachelor of Science in Computer Science from Aurora Degree College, Osmania University, Hyderabad, India.
PMI Professional in Business Analysis (PMI-PBA) certification from PMI.