Mael ENOKA

Cloud Engineer Consultant

Leading migration of ERP solutions to Microsoft Azure and Microsoft 365, including access security, data migration, and end-user support. Administering Microsoft 365 and Dolibarr ERP, managing user accounts, permissions, and resolving incidents.

AzureMicrosoft 365SharePointDolibarr ERPIAMData Migrationend user support

Senior Technical Support Specialist

Willis Towers Watson (WTW)

Primary technical escalation point for complex incidents, ensuring SLA compliance and service continuity. Designed and maintained monitoring portals and dashboards using Power Pages, Power BI, and Dataverse.

Incident ManagementRoot Cause AnalysisMicrosoft Power PagesPower BIDataversePower AutomatePowerShellPython

Health Network & Statistics Project Lead

Willis Towers Watson (WTW)

Led health network and statistics projects, automating reporting and data-reconciliation workflows to reduce manual processing time by over 40%.

Power AutomatePowerShellPythonData ReconciliationReport Automation

Infrastructure & Projects Engineer

Designed and deployed systems and network infrastructure across multiple sites in two countries, leading the multi-country deployment of the Hyperion ERP in Abidjan. Managed identities and access through Active Directory and Azure IAM, and administered FortiGate firewalls and other network security tools.

Active DirectoryAzure IAMPowerShellFortiGateFortiCloudVLANL2 L3 SwitchesBitDefenderZabbixHyperion

Infrastructure Manager

Redesigned the local network with structured cabling, IP addressing, and client-to-site VPN. Deployed and administered core systems including Active Directory, WampServer, and Dolibarr ERP, and containerized internal services using Docker and CI/CD pipelines.

Active DirectoryWampDolibarr ERPDockerCI CDVPNnetwork design