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Talent Acquisition Consultant
Talent acquisition consultant specializing in high-volume EU hiring across regulated industries.
MauritiusTalent Acquisition Consultant at Cross Border Talent
Provided full life-cycle recruiting for the EU market in a high-volume environment, including sourcing, screening, interviewing, and pre-qualifying candidates. Coordinated candidate language tests and ensured legal documentation and EU relocation steps were up to date.
Full Cycle RecruitingHigh Volume SourcingCV Screening
Provided full life-cycle recruiting support for the international pharmaceutical industry, supporting hiring for multiple departments and ensuring recruiting practices complied with company guidelines. Built candidate pipelines, supported confidential and executive searches, and reported weekly recruiting status to hiring managers and HR leadership.
Full Cycle RecruitingHigh Volume SourcingCV ScreeningInterview CoordinationCandidate PipelinesExecutive Search
Delivered freelance talent acquisition services for the EU market, covering sourcing, screening, interviewing, and candidate pre-qualification. Also handled HR-related support including conflict resolution and confidential matters, and performed executive search and hiring upon request.
Full Cycle RecruitingCV ScreeningInterviewingConfidentialityConflict ResolutionExecutive Search
Planned and coordinated corporate events, end-of-year parties, launch ceremonies, and weddings. Coordinated indoor and outdoor team buildings and served as event communication coordinator and master of ceremonies.
Event PlanningEvent CoordinationLaunch Ceremony CoordinationWedding PlanningTeam CoordinationCoordination
Coordinated HR activities including back-up recruitment support, onboarding/induction for newcomers, and employee relations support. Managed attendance-related reporting, supported disciplinary processes, liaised with the Ministry of Labour, and conducted exit interviews.
Recruitment supportWelfare And Rewards CoordinationFingerprint Reports Follow UpAttendance ReportingOnboardingAttendance Tracking (Sicorax)Disciplinary Committee AssistanceExit InterviewsEmployee RelationsMinistry Of Labour LiaisonWorkshop Planning
Supported administrative operations for workforce planning and reporting, including attendance follow-ups and coordination with operations and transport stakeholders. Prepared lateness and absence reports for operations managers and handled warning-related administrative tasks.
Workforce PlanningLiaison With Transport OfficerAttendance ReportingAttendance Tracking (Sicorax)Warning IssuanceOperations Coordination
Managed an ACC customer support team serving local and international customers, including handling staff queries and coordinating rosters. Produced daily call statistics, supported quality improvement through workshops, and coached staff via live sessions and staff meetings.
Team ManagementCall Center OperationsQuality ImprovementStaff Meetings
Monitored and evaluated calls and provided training and coaching to newcomers and existing staff. Updated training manuals, researched quality-improvement approaches, and supported incentives for performance.
Newcomer TrainingTraining DeliveryTraining Manual UpdatesQuality ImprovementIncentives
Handled customer calls for AXA in Paris, proposing call-backs and supporting tough-customer resolution. Entered information into the Liberty system and helped the team with daily tasks.
Customer ServiceCall HandlingLiberty System Data EntryTeam Support
Handled customer calls for Europcar in Paris, including proposing call-backs and providing solutions to challenging customers. Updated customer/reservation information in the Liberty system and supported the team manager with daily tasks.
Customer ServiceCall HandlingReservation ManagementLiberty System Data EntryTeam Support
Completed an International Bachelor of Laws program at the University of London (2021–2026).
Completed an International Bachelor of Laws program at the University of London (2021–2026).
Completed O-Level studies at the University of Cambridge.
Completed a Certificate of Primary Education.
Completed A-Level studies at the University of Cambridge.