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Professional Driver
Professional Driver at Trustlink Group running regional 53' tractor-trailer routes with DOT-compliant operations.
United StatesProfessional Driver at Trustlink Group
Operate a 53' tractor-trailer on regional routes, ensuring full compliance with DOT requirements and insurance documentation.
Commercial DrivingDOT ComplianceRoute PlanningSafety Inspections
Achieved a 100% on-time delivery rate across assigned routes while maintaining rigorous pre-trip safety inspections.
Delivery OperationsSafety InspectionsTime Management
Operated a 53' refrigerated tractor-trailer intrastate with zero accidents, maintaining full compliance with DOT and insurance documentation.
Commercial DrivingDOT ComplianceRefrigerated TransportSafety
Made 60+ daily outbound calls educating members on benefits, converting leads into home-delivery sales at a 70% closing rate.
Outbound SalesBenefits EducationLead ConversionCRM
Delivered 5–6 in-home sales consultations daily with a 70% upsell success rate and coached new hires to a 30% pre-visit phone close rate.
In Home SalesUpsellingCoachingConsultative Selling
Rewrote the sales script to cut average call handling time by 30% and raise closing rates by up to 20% during peak pandemic demand.
Sales ScriptingCall HandlingClosingProcess Improvement
Managed and coached rotating teams of 25+ interpreters, with 90% of direct reports earning performance bonuses within 15 days of program changes.
Team LeadershipCoachingInterpretationPerformance Management
Completed high school education at New Beginnings Christian Academy in Arlington, TX.
Holds a Commercial Driver's License (CDL-A) with Air Brake Endorsement and DOT Physical Certification, expiring in October 2031.
Holds a Commercial Driver's License (CDL-A) with Air Brake Endorsement and DOT Physical Certification, expiring in October 2031.
Profile sourced from Himalayas.