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Liljana Dimovska
Looking for a jobBusiness Product Manager
Product Manager at JWX building monetization and conversion systems, including a customer health scoring tool integrating six systems.
North MacedoniaBusiness Product Manager at JWX
Experience
Business Product Manager
Scoped and built a customer health scoring tool with Claude Code, integrating 6 systems to replace manual account reviews. Mentored 3 RevOps teammates, shifting the team to structured PM-style product discovery.
Claude CodeSalesforceSalesLoftZendeskSnowflakeSlackGmailProduct DiscoveryMentorship
Product Manager
Shaped monetization and access control strategies, generating $8M+ in new business opportunities. Launched a white-label marketplace MVP, a chat integration, and an open-source authentication middleware, among other initiatives.
Product ManagementMonetizationAccess ControlData Driven PrioritizationCustomer DiscoveryUsability TestingOpen SourceAuthenticationPaymentsIAM Integration
Business Analyst
Delivered a subscription templating feature, reducing customer onboarding time by 50%. Improved engineering delivery velocity by 20% through capacity planning and story-point estimation.
Subscription TemplatingCapacity PlanningStory Point EstimationAgileScrum
Junior Business Analyst
Led 50+ stakeholder workshops to define requirements for government system modernization. Produced technical documentation for 17 systems and 19 user manuals, and delivered 30+ training sessions.
Stakeholder WorkshopsRequirements DefinitionTechnical DocumentationUser ManualsTrainingPublic Tendering
Education
Utrecht University
Completed a Master of Science in Business Informatics at Utrecht University in 2018.
Completed a Master of Science in Business Informatics at Utrecht University in 2018.
Faculty of Computer Science and Engineering
Completed a Bachelor of Science in Computer Science at the Faculty of Computer Science and Engineering in Macedonia in 2016.
Completed a Bachelor of Science in Computer Science at the Faculty of Computer Science and Engineering in Macedonia in 2016.
Maven
Completed the Advanced AI Product Leadership certificate from Maven.
Maven
Completed the AI Product Management certificate from Maven.
Udacity
Completed the Product Manager certificate from Udacity.