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Hardware Repair & Upgrades
IT support intern at Greater Tzaneen Municipality who resolved user incidents, managed helpdesk tickets, and supported ICT systems.
South AfricaHardware Repair & Upgrades at Self-Directed
Repair and upgrade laptops for self and others, including RAM, hard drive, and component replacement.
Hardware RepairLaptop UpgradesComponent Replacement
Provided IT support and service desk assistance, resolving incidents and requests across departments. Managed Active Directory user accounts, maintained ICT asset registers, and documented system configurations.
IT SupportService DeskIncident ManagementTicket LoggingSLA TrackingActive Directoryhardware troubleshootingSoftware InstallationIT Asset ManagementDocumentation
AWS Certified Cloud Practitioner certification valid from April 2025 to April 2028.
AWS Certified Cloud Practitioner certification valid from April 2025 to April 2028.
Oracle Cloud Infrastructure 2025 Foundations Associate certification valid from August 2025 to August 2027.
Oracle Cloud Infrastructure 2025 Foundations Associate certification valid from August 2025 to August 2027.
Internship programme covering life skills, soft skills, and AWS (Amazon Web Services).
Bachelor of Information Technology in Business Systems (NQF Level 7) with top modules including Database (Intermediate) at 100% and Network Architecture A at 85%.
National Senior Certificate (Matric) obtained in December 2018.
National Senior Certificate (Matric) obtained in December 2018.
Profile sourced from Himalayas.