Krisanne Genus

Looking for a job

Operations Supervisor

Data analyst with graduate coursework in data quality and reporting, who cleaned and visualized a UN education dataset using Python.

JamaicaOperations Supervisor at Substance Abuse Clinic, Buckley Space Force Base

Experience

Operations Supervisor
Monitored clinic productivity, service quality, and adherence to operational and compliance procedures; prepared reports and operational updates for leadership. Supervised personnel, evaluated performance, and improved workflows to support accurate and timely service delivery.
Data AnalysisReportingComplianceConfidentialityWorkflow ImprovementSupervisionPerformance Evaluation
Mental Health Supervisor
Analyzed patient outcome and clinic performance information to support operational decisions and identify opportunities for improvement. Monitored adherence to Joint Commission and facility guidelines, coordinated documentation, and implemented workflow enhancements to reduce errors.
Data AnalysisPerformance MonitoringComplianceDocumentationWorkflow ImprovementTeam LeadershipStakeholder Communication
Shift Leader, Inpatient Psychiatric Unit
Maintained accurate patient and staff records with appropriate confidentiality; supported reporting, scheduling, and daily operational oversight. Developed training manuals and standard operating procedures to support consistent documentation and service delivery.
Record keepingConfidentialityReportingSchedulingTraining ManualsStandard Operating Procedures
Compliance Documentation Projects
Prepared and reviewed OEKO-TEX-related supplier and product documentation for textile certification applications, including cotton towels, sheets, pillowcases, and yarn. Checked supplier declarations against application requirements and developed compliance materials and procedures.
Document ReviewCompliance DocumentationSupplier StatementsProcess ImprovementStakeholder Communication

Education

University of the Incarnate Word
Graduate studies in Data Analytics, in progress since 2025.
Graduate studies in Data Analytics, in progress since 2025.
University of the Incarnate Word
Bachelor of Science in Business Administration with a concentration in Management, completed in 2024.
Bachelor of Science in Business Administration with a concentration in Management, completed in 2024.
Community College of the Air Force
Associate of Applied Science in Mental Health Services, completed in 2021.
Associate of Applied Science in Mental Health Services, completed in 2021.

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Experience

Operations Supervisor

Monitored clinic productivity, service quality, and adherence to operational and compliance procedures; prepared reports and operational updates for leadership. Supervised personnel, evaluated performance, and improved workflows to support accurate and timely service delivery.

Data AnalysisReportingComplianceConfidentialityWorkflow ImprovementSupervisionPerformance Evaluation

Mental Health Supervisor

Analyzed patient outcome and clinic performance information to support operational decisions and identify opportunities for improvement. Monitored adherence to Joint Commission and facility guidelines, coordinated documentation, and implemented workflow enhancements to reduce errors.

Data AnalysisPerformance MonitoringComplianceDocumentationWorkflow ImprovementTeam LeadershipStakeholder Communication

Shift Leader, Inpatient Psychiatric Unit

Maintained accurate patient and staff records with appropriate confidentiality; supported reporting, scheduling, and daily operational oversight. Developed training manuals and standard operating procedures to support consistent documentation and service delivery.

Record keepingConfidentialityReportingSchedulingTraining ManualsStandard Operating Procedures

Compliance Documentation Projects

Prepared and reviewed OEKO-TEX-related supplier and product documentation for textile certification applications, including cotton towels, sheets, pillowcases, and yarn. Checked supplier declarations against application requirements and developed compliance materials and procedures.

Document ReviewCompliance DocumentationSupplier StatementsProcess ImprovementStakeholder Communication

Education

University of the Incarnate Word

Graduate studies in Data Analytics, in progress since 2025.

University of the Incarnate Word

Bachelor of Science in Business Administration with a concentration in Management, completed in 2024.

Community College of the Air Force

Associate of Applied Science in Mental Health Services, completed in 2021.