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Jovana Josifovski
Looking for a jobHR Officer-People Experience
HR professional with 8+ years of experience in HR operations and administration across international corporate environments.
SerbiaHR Officer-People Experience at Rio Sava Exploration d.o.o.
Experience
HR Officer-People Experience
Managed HR operations and administration including HRIS, contracts, and employee lifecycle. Supported leaders with HR queries and coordinated immigration processes.
HRISWorkdayServiceNowEmployee Lifecycle ManagementOnboardingOffboardingPayrollComplianceImmigrationTime and Attendance
HR Representative
Provided day-to-day HR operational support to employees and managers. Prepared HR documents and coordinated onboarding and offboarding processes.
WorkdayServiceNowCROSOHR OperationsEmployee RelationsOnboardingOffboardingComplianceDocumentation
Cashier
Worked on the cashpoint for payment processing and served customers. Handled accompanying tasks such as filling out NI forms, refunds, and reclamations.
Cash HandlingCustomer ServicePoint of SaleRefundsReclamation
Call Center Agent- collection of receivables
Communicated daily with debtors to collect receivables from partner banks and mobile operators. Conducted negotiation strategies to improve collection outcomes.
Debt CollectionNegotiationCommunication SkillsCustomer ServiceData Entry
Practitioner as HR Administrative assistant
Updated HR databases and coordinated communication with candidates. Assisted recruiters with sourcing and screening candidates.
HR DatabaseRecruitment supportCandidate ScreeningCommunication SkillsReporting
Sales Consultant
Handled reception, storage, and maintenance of products. Supported customers and worked on the cashpoint and in the warehouse.
Customer ServiceSalesCash HandlingInventory ManagementMerchandising
Tutoring-Turkish Language
Held individual Turkish language classes and trained grammar. Read with candidates to improve their language skills.
TeachingTurkish LanguageGrammarCommunication Skills
Occasional promoter
Presented products to potential customers and communicated with customers to promote offerings.
Product PresentationsClient CommunicationSales Promotions
Administrative assistant
Handled email correspondence, typed offers, bids, and contracts. Managed incoming calls, client scheduling, and business documentation.
Administrative SupportEmail ManagementDocumentation PreparationSchedulingCommunication Skills
Practitioner
Worked on field gathering information for articles and participated in writing newspaper articles. Monitored and compiled reports.
ResearchWritingReportingFieldwork
Education
University of Belgrade
Studied at the Faculty of Philosophy, Department of Adult Education.
Belgrade High School
Attended Belgrade high school.
Mogi škola stranih jezika
Earned a C1 English language certificate.
Obuke I Kursevi
Successfully completed training for HR assistant from November to September 2017.
Successfully completed training for HR assistant from November to September 2017.
Edukativni centar Bejza
Earned a Turkish language certificate at A2 level.
T.C. Fatih University
Earned a Turkish language certificate at A2 level.
The National Employment Service
Completed training 'Path to successful entrepreneurship'.
Europe Assistance Company
Completed training for helping and assisting with needs for medical, travel, technical, or home assistance.
LinkedIn Learning
Completed courses in HR roles, employee relations, recruiting communication, and more.