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Store Manager & Customer Service Specialist
Virtual assistant and customer support specialist with National Registry of Colombia event experience in logistics, public support, and data collection.
ColombiaStore Manager & Customer Service Specialist at Independent Retail Business
Managed retail customer service, direct sales, and client query resolution. Processed electronic card payments via POS terminals and managed daily financial transactions as a Bancolombia Banking Correspondent.
Customer ServiceRetail SalesPoint of Sale (POS) PaymentsInventory ManagementSupplier CoordinationFinancial Transactions
Participated in official electoral day operations and executed logistics and public support for governmental events. Managed high-volume public interaction, attendee guidance, and access control during official events.
LogisticsCrowd ManagementData CollectionOperational WorkflowsAccess Control
Completed a Systems Technician program in 2016.
Completed a Systems Technician program in 2016.