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Admin and Technical Customer Support
Client Support Administrator at Veracity Markets who processed 100–150 compliance documents daily and supported client onboarding.
South AfricaAdmin and Technical Customer Support at Veracity Markets
Processed and verified 100–150 client documents daily for onboarding and compliance, and managed over 200 customer interactions across multiple channels. Handled KYC verification, resolved technical support queries, and maintained CRM records with strict adherence to POPIA standards.
CRMKYCAMLPOPIAOutlookGoogle WorkspaceZendeskLive ChatDocument VerificationCustomer SupportComplianceData Protection
Pursuing a diploma in Business Administration, with focus on administrative support, workflow optimization, and confidential data handling.
Completed the National Senior Certificate.
Completed a certificate in the Fundamentals of HR, covering recruitment tracking, workplace communication, and HR administrative support.
Completed a diploma in Human Resource Management, covering recruitment workflows, candidate screening, and employee lifecycle processes.
Completed a certificate in Administrative Support, focusing on business administration and workflow optimization.
Profile sourced from Himalayas.