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Process Associate
Data Analyst at Nexatel who led customer churn analysis and built dashboards to support retention efforts.
IndiaProcess Associate at Genpact India Pvt Ltd
Contributed to business process operations by ensuring high accuracy, efficiency, and adherence to quality standards. Recognized with 1 Silver Award and 3 Bronze Awards for exceeding performance expectations and delivering high-quality results.
ExcelReportingAnalytical SkillsPerformance MetricsData Driven Decision Making
Led the Customer Churn Analytics project, analyzing customer behavior data to identify key churn indicators and at-risk segments. Built churn prediction and trend dashboards in Power BI/Excel and used Python for data cleaning, exploration, and visualization.
PythonPandasNumPyMatplotlibSeaBornPower BIExcelData CleaningData VisualizationCustomer Churn
Bachelor of Arts degree from Utkal University, completed in 2020.
Bachelor of Arts degree from Utkal University, completed in 2020.
Profile sourced from Himalayas.