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Gulrej Alam
Looking for a jobFreelance AI Operations Specialist
AI Operations Specialist on Meta projects via Innodata, evaluating multimodal AI and improving output quality.
IndiaFreelance AI Operations Specialist at Innodata
About
On a project with Meta via Innodata, I evaluated AI-generated responses and multimodal outputs, including text, image, video, and audio. I also compared Hindi and English transcripts with audio and annotated data for AI training and evaluation.
At Tech Mahindra Ltd., I prepared and validated datasets for ServiceNow and reviewed OCR results, summaries, and AI-generated text. I also maintained Excel and Power BI trackers, and authored SOPs and RCA-driven process improvements that reduced errors by 20%.
At British Council, I coordinated IELTS exam logistics across regions and handled confidential exam materials under CMR protocols. Earlier, at Kellton Tech Solutions Ltd., I supported administration, vendor coordination, and operational reporting.
Experience
Freelance AI Operations Specialist
Evaluated AI-generated responses and model outputs for accuracy, relevance, and quality. Performed LLM and VLM evaluation, conversational AI assessment, and multimodal data annotation for AI training.
LLM EvaluationVLMData AnnotationGround Truth Data CreationOCR ValidationAI Output Quality AssuranceSummarizationRewritingSpeech EvaluationAudio TranscriptionVisual AIMultimodal Annotation
AI Content Evaluation Specialist
Delivered structured labeled datasets for ServiceNow, performed OCR validation, and edited chat transcripts. Led a team of 5-7 associates, authored SOPs, and implemented process improvements that reduced errors by 20%.
Education
Swami Vivekanand Subharti University
Completed a Bachelor of Business Administration (BBA) degree.
Jharkhand Academic Council
Completed 12th standard from Jharkhand Board.
Central Board of Secondary Education
Completed 10th standard from CBSE Board.
Frankfinn Institute
Completed a diploma in Aviation, Customer Service & Travel Management.
National Skill Development Corporation
Certified as a Front Office Associate.
Google
Completed Google AI Essentials course on Coursera in June 2025.
Completed Google AI Essentials course on Coursera in June 2025.
Google
Completed Fundamentals of Digital Marketing certification.